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i-Command Inc. – Virtual Agent Software Solutions
The i-Command cloud-based technology platform was developed to assist in human-to-machine interaction. Over the past 8 years, i-Command Inc. has evolved its portfolio into a suite of solutions solving core and fundamental business operation requirements.
Our Software as a Service model allows for quick deployment and scale across all business regardless of size. We have flexible pricing models suitable for both CapEX and OpEX projects.
We are continuing to build out the solutions that matter most to our clients to ensure high quality customer experience, cost savings, proper branding and business process optimization for maximum customer engagement and profitability.
2015 will see the relaunch of our Reception Agent Software application with a full-featured administrative authoring console designed to empower businesses with the flexibility they need to fully integrate a Virtual Receptionist solution into their existing business model. This robust and patented solution utilizes the Microsoft Kinect 2.0 for smooth virtual interaction and a full motion, audio, and touch customer engagement experience.
This release will be followed up in short order with a professional Training Agent solution for compliance, safety, and certifications testing in any business environment.
On behalf of our team, I am proud to lead i-Command to the next generation of intuitive human interaction and create a future in which the way we communicate with our devices is more dynamic and natural than it has ever been before.
Kent Opie, CEO and Co-Founder
i-Command Ltd. (AUS)
i-Command Inc. (US)
i-Command, Inc. Leadership Team
Kent Opie is the foundation of i-Command's innovative approach to solving business challenges. Kent's longstanding history of successful business management and innate ability to execute upon a business plan lead to his co-founding i-Command in 2007. He has taken the Virtual Agent technology from rudimentary beginnings to it's current enterprise level business solution. Kent splits his time between i-Command's US and AUS Corporate offices.
Wayne Merrett is a seasoned veteran of channel and partner sales management. His responsibility covers all sales for i-Command in Australia, both direct and via channels partners. As a Senior Business Development Director and National Accounts Manager Wayne has previously fostered success with multiple Fortune 500 organizations. Wayne is based in Adelaide - AUS bringing the i-Command Virtual Agent technology to the fine folks of the 'Land Down Under'.
Dan Payne is a proven global leader of technology and manufacturing operations with diverse experience across North America, Europe, Asia, and Australasia within IT, solar, automotive Tier 1 & OEM, and glass industries. He has created the company's ISO 9001:2008 compliant enterprise Quality Management System and a core foundation for growth across all market segments worldwide. Dan currently calls Ohio home and remains centrally located within i-Command's US territory.
Rex Powers is a highly accomplished business leader/entrepreneur and Business Consultant with extensive experience developing business strategies for established organizations and start up companies with proven expertise and skill-sets that are applicable to early stage organizations. Rex is uniquely skilled at Strategic Planning and developing/executing action plans that support stakeholder objectives. He is based out of the Scottsdale, Arizona i-Command office.
Greg Huber is a Technology Executive specializing in: leadership, problem solving, strategy, innovation, and agile delivery. He has worked with multiple high technology organizations and focused on solving business problems with information technology at the enterprise level. Greg is passionate about making people better and working toward a common goal, both inside and outside of the office. Greg supports the i-Command US and AUS staff from his office in Toledo, Ohio.
Tim Mancuso has served as Co-Founder, VP Sales and Marketing, and VP Sales for a multitude of hardware and software companies. With a focus on interruptive technologies and first-to-market startups he has played an essential role in both product development and sales + business development, driving from inception to profitability and fast revenue growth. Tim is based out of Scottsdale Arizona where he enjoys the year-round sunshine and high-tech business environment found in the area.