My Reception Agent




Make a proper and consistent first impression – every time

Greeting and Welcoming your front desk visitors is an essential first impression for your business. Properly routing and handling the diverse requests of your clients, customers, visitors and vendors can be a daunting task for your reception staff on a good day. As your business grows and your marketing and sales departments create more business – you need to leverage the power of Virtual Receptionist Software from i-Command to effectively handle the increase without over burdening your existing employees.

Consistently represent your brand with every impression

MyReceptionAgent Virtual Receptionist includes a fully accessible back end authoring console which allows you to build a workflow for every possible need. There are literally no limits to the capabilities of your Virtual Receptionist Software. Everything from scheduling an appointment, registering for an event, inquiring for more information on your product or service, joining your mailing list, requesting additional information, checking in for a scheduled meeting or interview, taking a survey, to providing feedback about your company – and more – is available and at your control with the i-Command MyReceptionAgent solution.

Measure to manage and grow – review, track, and improve

What is the exact conversation taking place right now in your reception area? Do you know with certainty how vendors, visitors and clients are being handled on a daily basis? Your business depends upon consistent and professional interaction and front desk staff is often occupied with multiple tasks including answering the phones, routing calls, filing and administration, tracking down employees, and managing multiple calendars and meeting venues. i-Command’s Virtual Receptionist Software gives you valuable insight into every conversation. Every exchange with your customers and clients is logged and tracked. Any new or different requests that fall outside of your workflow are noted as anomalies. These are gathered and sent to your designated SME (Subject Matter Expert) for review and implementation into your standard process.

Virtual Receptionist Software by i-Command

Virtual Receptionist Software by i-Command

Virtual Receptionist Software by i-Command

Virtual Receptionist Software by i-Command